Online Learning Help
Help is just a click or phone call away!
- For questions about your specific class, contact your professor. This includes questions about the content of your assignments, resetting a test, your syllabus, or other course requirements.
- Call the IT Support Center at (614) 287-5050
- Email IT Support at helpdesk@cscc.edu
Blackboard Help
Online Student Success Support
Need help figuring out which CSCC resources would be helpful? Our Online Student Success Guides are here to help you connect to the resources you need. They can answer many general questions and provide tips and training for succeeding in the online environment. Contact our Online Success Guides at onlinesuccess@cscc.edu.
Other Tech Help
You can also review the IT Knowledge Base at cscc.edu/ithelp. Click "Find Answers" to review helpful articles.
Software
Microsoft Office can be installed on your personal devices for free. This is available for all active students beginning on the first day of the semester. Installing MS Office for students
You can install VMware Horizon Client to connect to a virtual desktop in order to
access Columbus State software and network drives. Find installation instructions for your computer here.
*If you need to access specific software for a course, please review your course information
or reach out to your instructor to ensure you know which virtual lab to connect to.
Virtual Class Meetings
Typically, you find a link in the course menu of your Blackboard course. Access this resource to learn how to join a Zoom meeting. If you need technical assistance, contact the IT Support Center at 614-287-5050.