ATTENTION: Westerville Center closed until 2 p.m. More.
Financial Aid Book Allowance FAQ
Frequently Asked Questions For Bookstore Financial Aid Credit
1. Where do the funds come from for the Financial Aid Book Allowance credit?
The Financial Aid Book Allowance funds are the student’s financial aid (Pell, Direct Loans, Scholarships, Etc.) less tuition and related fees for the term, up to $800.
2. What happens if my textbooks and course materials are not available at the Columbus State Bookstore before classes begin?
Every effort is made to ensure adequate numbers of required textbooks and course materials are in stock before classes begin. In the event that a required textbook or course material is out of stock, the Columbus State Bookstore will place an order to obtain the necessary textbook or course material in as timely a manner as possible.
3. What if I do not use my entire financial aid book allowance at the Columbus State Bookstore?
Funds not used at the Columbus State Bookstore will be released with your remaining eligible financial aid credit balance according to the disbursement schedule for the term. Please refer to the Refunds and Financial Aid Disbursement FAQ page for the current dates.
4. What if I choose not to charge my textbooks and course materials at Columbus State Bookstore?
If Columbus State Community College makes available a credit at the Columbus State Bookstore to purchase your books and supplies for the semester, you are not required to use these services. Students may choose to purchase textbooks and course materials outside the Columbus State Bookstore with their own funds.
5. If I purchase my own books, will I be reimbursed from my financial aid?
If you chose to purchase books somewhere other than the Columbus State Bookstore, you will receive the full amount of your financial aid credit via check or direct deposit. Excess financial aid will not be released until the second week of the semester. Please refer to the Refunds and Financial Aid Disbursement FAQ page for current dates.
6. Will I still be able to sell my textbooks and course materials back at the end of the semester?
The ability to use financial aid to charge purchases directly at the Columbus State Bookstore will not interfere with a student's ability to sell textbooks and course materials back at the end of the semester. Buybacks will need to be made in accordance with the Bookstore's Buyback Policy. Rentals and e-books are not eligible for buybacks.
7. Will this affect the way instructors give out assignments?
8. How will I be notified when my funds are available in the Columbus State Bookstore?
Students whose financial aid is available at the Columbus State Bookstore will be notified via email to their student email account. First times loan borrowers who do not have up to $800 available can contact the Financial Aid Office, located on the lower level of Rhodes Hall, Columbus Campus, regarding their options. Delaware Campus students may contact the Student Services area at the Delaware Campus, located in Moeller Hall.
9. Will there be any established deadlines for each semester to purchase books?
A final charge date for each semester will be published on the FAQ Financial Aid Disbursement page. Note: The ability to charge textbooks and course materials on-line against financial aid for delivery to either the Delaware Campus or a Regional Learning Center will close at least one (1) day earlier than the Columbus Campus Bookstore in-store purchases deadline to allow processing and delivery time. Students will still be able to purchase textbooks and course materials both in-store and on-line using other funds (i.e. Cash, Check, Visa, MC, and Discover) throughout the semester.
10. Where will the available dates be posted for each semester to charge textbooks and course materials?
Information about charging textbooks and course materials will also be available on the Refunds and Financial Aid Disbursement FAQpage. Signs are posted in the Columbus State Bookstore, Financial Aid Department, Cashiers and Student Accounting Department, as well as at the Delaware Campus.
11. What type of ID will I need to charge my books?
Students will need to have their Cougar ID or a valid driver's license, state ID, military ID, or passport along with their Cougar ID number. Only the student can charge textbooks and course materials against their financial aid.
12. Will I be allowed to charge my textbooks and course materials against my financial aid online and have them delivered to my house if I am a distance learning student?
Required course textbooks, along with a limited selection of other required course materials, can be ordered on-line at http://www.cscc.edu/service/bookstore/. There are two delivery options available. For students who live in the college service area (Franklin, Delaware, Madison, and Union counties), orders can be shipped free to the Delaware Campus or the Regional Learning Centers (Dublin, Gahanna, Reynoldsburg, Southwest Center at Bolton Field, and Westerville), If you are a distance learning student who resides outside of Franklin county, orders may be shipped to your home with applicable shipping fees assessed.
13. Can I charge textbooks and course materials at the Delaware campus or Regional Learning Center using my financial aid?
An on-line site is available to order textbooks and most course materials for free delivery to the Delaware Campus, Dublin Center, Gahanna Center, Reynoldsburg Center, Southwest Center at Bolton Field, or the Westerville Center. Please allow four (4) business days for processing. On-line orders are processed and delivered Monday – Friday for most locations. For the Southwest Center at Bolton Field, deliveries are made Mondays and Wednesdays. Note: It is your responsibility to assure your book allowance award is enough to cover selected items and applicable sales tax. For more information or to submit on-line orders go to http://www.cscc.edu/service/bookstore/.
14. What will happen if my financial aid money is not in?
You will need to contact the Financial Aid Office in person at the Customer Services windows located on the first floor of Rhodes Hall or by calling 614-287-2648. Delaware Campus students may contact the Student Service area in Moeller Hall either in person or by calling 740-203-8345.
15. Will I be able to receive my $800 as a check/direct deposit rather than as a credit at the bookstore to use for rent, bills, etc.?
No. Funds allocated to a student's account will only be available as a credit at the bookstore for textbooks and course materials. However, any funds not used at the Columbus State Bookstore will be released to eligible financial aid students as part of the excess refund issued according to the disbursement schedule for the term. No disbursements via check or direct deposit will be made until the second week of the semester. Please refer to the Refunds and Financial Aid Disbursement FAQ page for current dates.
16. Will the date change for when I will receive my additional funds from financial aid after I have charged my books?
The remaining balance of student aid will be released on the scheduled date set forth by the College. Please refer to the Refunds and Financial Aid Disbursement FAQ webpage to view the current semester dates for when funds will be released.
17. What can I charge at the Columbus State Bookstore with my available financial aid funds?
Purchases of textbooks (new, used, select rental and eBooks), reference books, office and school supplies, medical supplies, technology products, backpacks and totes, academically required apparel (nursing uniforms, martial arts, graduation caps and gowns), specialty supplies (yoga, lap, hospitality, art/drafting) and other required supplies related to your scheduled courses.
18. What will be the maximum dollar amount against which I can charge textbooks and course materials?
The amount available will be the remaining balance of the student's financial aid after tuition and related fees are paid, up to $800.
19. Will I be able to rent my textbooks and course materials using financial aid?
Select rental titles are available in-store at the Columbus State Bookstore using the financial aid book allowance credit and other methods of payment accepted by the Columbus State Bookstore. Additional rentals are available on-line through a third-party vendor, accessed through the Columbus State Bookstore website, but must be paid for using one of their accepted forms of payment, which does not include the Columbus State Financial Aid Book Allowance credit.
20. What if I need to return a textbook or course material?
Return of textbooks and course materials will need to be made in accordance with the Columbus State Bookstore's Return Policy.. Any credit received from the return of a textbook or course material will be credited back to your student account with the College. The credited funds will be applied to any outstanding balance for the semester or released in accordance with the College's policy on disbursing excess financial aid funds.
21. What if I withdraw from classes?
Withdrawing from classes can affect your financial aid eligibility. Before withdrawing from classes, you should consult your financial aid advisor to determine how this may affect the amount of aid available on your account. If you completely withdraw from classes for the semester you will not be able to charge items at the Columbus State Bookstore against your financial aid. If withdrawing from class’s results in a balance owed on the your account, you may be able to return books back to the Columbus State Bookstore and have the credit applied to your account with the College as long as returns are made in accordance with the Columbus State Bookstore's Return Policy..
22. What if I experience a reduction in financial aid?
A reduction in financial aid could limit the amount of credit a student has available at the Columbus State Bookstore. If the reduction results in a balance owed on the student's account, the student will be responsible for paying the balance on their account. The balance could include charges for textbooks and course materials made at the Columbus State Bookstore. Students may be able to return books back to the Columbus State Bookstore and have the credit applied to their account with the College as long as returns are made in accordance with the Columbus State Bookstore's Return Policy..
23. Who should I contact if I have issues with the amount or availability of funds while at the Columbus State Bookstore?
Staff will be available at the Columbus State Bookstore to assist students with general questions. Students who do not have up to $800 available may need to speak with a Financial Aid customer service representative in the Financial Aid Department. First time loan borrowers who do not have up to $800 available should contact the Financial Aid Office, located on the lower level of Rhodes Hall, Columbus Campus regarding their options in advance of coming to the Columbus State Bookstore. Delaware Campus students may contact the Student Service area located in Moeller Hall.