Porter named Employee of Month

With a job that puts him behind the scenes but dealing with every single department on campus, Brock Porter is one of those “indispensible” employees who the whole college depends on.

Porter works in Shipping and Receiving, headquartered at the DX Bookstore.  Everyone gets “stuff” at one point or another, and the first person to receive it is Brock. Your precious stuff gets logged in, delivered, stored, mailed out, stocked or sold to students. Your precious stuff is handled expertly, and you don’t have to worry.

His conscientious work earned him the May Staff Employee of the Month award, which was given to him in a surprise ceremony May 5.

One late Friday evening last month, nominator Gene Strickland, Integrated Media and Technology, had a package to mail and found Porter working on “a ton of textbooks that had to be on the shelves for the weekend.  He stopped what he was doing and discussed my options and prepared my package for a Monday pick-up. He handled it in such a friendly and professional manner so I would have peace of mind. I went straight back to my office and wrote this nomination.”

“He is very sensitive to the needs of our working CSCC students who might come to buy books on Saturday,” continues Strickland. “I admire his work ethic and desire to help others.

“Brock always takes time to explain the process of shipping and receiving at the college, although he is obviously always busy. He takes the time to share his knowledge and has always been very helpful in my 10 years of knowing him.”

 

	Nancy Stoll profiled in “The Women’s Book” Nancy Stoll, certified business advisor and special programs coordinator in the Small Business Development Center at Columbus State, has been profiled in the upcoming edition of  The Women’s Book, a directory to women’s news, leaders and resources including woman-owned businesses and nonprofits primarily serving women. In the profile, Stoll’s experience includes general and regional management in corporate retail, Executive Director of a regional SBDC in Indiana, CEO of a chamber of commerce in Arkansas, and regional manager for the Texas State Chamber of Commerce. She also directs several special service programs, including the Women’s Initiative for Successful Enterprising Women (WISE Women), a program dedicated to empowering the growth of women-owned businesses. You can read more about The Women’s Book here.

 

Sherman earns TRIO award
Alexis Sherman, advisor in TRIO Programs, Student Support Services, received the Louis M. Brownlowe New Professionals Award at the Ohio TRIO Conference April 19. The award is given to an outstanding TRIO professional in Ohio with 1-5 years of experience. Sherman has served as the secretary for Ohio TRIO for the past two years. Alexis Sherman, right, receives her award from Ohio TRIO President Dorlisa Coe.

 

 

	Get ready—here they come!  Columbus State’s TRiO Educational Talent Search program will be hosting 30 high school students for the GAP MEE (Getting Ahead Professionally: Mentoring for Excellence in Employment) summer day camp June 14–25. Thanks to a $15,000 grant from The Gap, Inc., participants will have the opportunity to explore long-term career  options, create their own career achievement plan, hone job readiness and employment skills for part-time work while succeeding as a full-time student, and much more. For more information about the GAP MEE program email Stephanie Albrecht in Diversity, Study Abroad, and TRiO Programs or call ext.5402.

Cougar Golfers win OCCAC, head to Regional Tournament!

The Cougar Golf Team fought a tight battle for the conference title, coming down to the last 18 holes of the year’s competition to beat second place Owens CC by two tournament points. They are now qualified to compete in the NJCAA Division II Region 12 Golf Tournament, May 9-11 at Bedford Valley Golf Course in Battle Creek, Mich.

At the OCCAC tournament, Cougar golfer Jay Dalgarn was Medalist Runner-Up and named to the All Tournament First Team. Dan Martina came in third place and was also named to the First Team. Columbus State golfer Paul Farler made the All League Second Team with eighth place.

 

Columbus State student heads 25th Mud Volleyball fundraiser
Columbus State student Craig Forrest is an executive officer on the board of directors for the Epilepsy Foundation of Central Ohio and co-chairman of our 25th anniversary of Mud Volleyball 2010, to be held July 31.  

Craig is looking for help from volunteers, referees, sponsors, and of course – teams to play mud volleyball!  If you would like to help out with the tournament or enter a team to play, visit www.epilepsy-ohio.org or email Craig at cforrest@student.cscc.edu .

 

	Columbus State volunteers wearing specially printed t-shirts hand off drinks to the runners. Photo by Mike Walsdorf's son Cap City Half Marathon runs through campus Organizer Mike Walsdorf, Shipping and Receiving, reports that 20 students, faculty, staff and family volunteered at the Columbus State aid station  passing out drinks to the runners as the traveled through campus on Mt. Vernon Ave. Fifteen additional employees actually ran in either the half marathon (13.1 miles) or the 5K race. Overall, 6,175 race participants ran through the center of campus past the Bookstore!

 

Summer Quarter personal training scheduling starts May 10 and 17
The Human Performance Center will start scheduling personal training for Summer Quarter 2010 on Monday, May 10, for current clients (winter and/or spring quarters) and on Monday, May 17, for new clients.

All scheduling will be done through HPC Coordinator Mandi Cecil and will start at 6 a.m., in person. Due to demand, no email or voicemail scheduling can be accommodated. You must sign the client/trainer agreement before you will be put in the schedule book.

The HPC will no longer accept money for payments. All payments must be made to the Cashiers Office (Rhodes Hall, 2nd floor). Payment methods are cash, check, money order, or credit card. You will receive a statement to take to the Cashier’s Office, and you will be able to apply any credits that are due to you. In order to hold your spot on the training schedule, you must pay in advance.

If your statement has not been paid within 48 hours of scheduling, you will be removed from the HPC schedule, and it will be your responsibility to reschedule. Please be aware that the HPC cannot give refunds but will credit any unused sessions to your account to use within one year of scheduling.

If you have any questions, please contact Mandi Cecil at ext. 2083 or email acecil@cscc.edu .

 

Back by popular demand—Legendary Service workshops!
Workshop 1:  Legendary Service:  Step 1 to becoming World Famous
Thursday, May 20: 9:00 a.m.–1:00 p.m.

Legendary Service will teach participants to recognize and anticipate customer expectations, identify elements of emotional response that interfere with customer service, and develop communication skills that defuse customer complaints. The interactive four-hour training program encourages participants to embrace excellence as an everyday customer service standard while educating learners on a range of critical customer service skills.  Learning occurs through a variety of social modeling techniques such as observation of videotaped role-plays, actual participant role-play, out-of-class skill application activities, group discussion, and individual action planning.  Immediate feedback and coaching by the facilitator will give the participants reinforcement as they demonstrate new skills.

Workshop 2:  Legendary Service:  Step 2 The WOW factor!
Thursday, June 3: 9:00 a.m.–1:00 p.m.

The WOW factor! is a comprehensive training solution that  teaches how to apply the principles, tools, skills, and knowledge needed to align performance to meet and exceed Columbus State customer service goals and expectations. You will learn how to:

Define customer service within specific CSCC departments
Identify specific departmental customer expectations for service
Demonstrate flexibility when responding to customer requests
Use a process for handling customer complaints

Workshop 3: Know Thy Self: Self-Awareness and Emotional Intelligence

Friday, May 7: 1:00–4:30 p.m.

Friday May 28: 9:00 a.m.–12:30 p.m.

This session introduces the concept of Emotional Intelligence and the foundational competency of self-awareness.  Participants will learn the importance of E.I. for leadership and team effectiveness.  In addition, participants will learn about three self-awareness strategies. Learning methods will include discussion, mini-lectures, structured activities and video. 
(Registration closes May 19 for the May 28 session of this course.)

Workshop 4:  Manage Thy Self: Self-Management and Emotional Intelligence

Friday May 28: 1:30–4:30 p.m.

This session is for participants to begin to read and manage their emotions and learn how to control their responses to new or challenging situations.  A key goal of this workshop is for participants to identify strategies for managing themselves when "emotionally hijacked."  Learning methods will include discussion, mini-lecture, structured activities and video.
(Registration closes May 19 for the May 28 session of this course.)

To register for the Professional Development training sessions, please go to:
http://intranet.cscc.edu/employeetraining/CoursesByCategory.asp?CID=23

 

	Operation Feed continues with theme weeks Staff Advisory Council will continue collecting donations for Operation Feed with two theme weeks left: Week 2: May 3–7 - Peanut butter and tuna Week 3: May 10–14 - Canned meats, vegetables, fruits, and soups This year's goal is to raise 4, 000 meals/cans for the MidOhio Foodbank. We can do this with your support! You may also make monetary donations online here.  Departments can see Betty Richardson at I T Support (ERC - lower level) for more information. As always, the Staff Advisory Council thanks you for your continued support.

 

Don’t forget—Season Kickoff of Bridgeview Golf is this weekend!
Columbus State’s Bridgeview Golf Course will open this weekend with a big celebration starting at 10 a.m. and going until 4 p.m. so stop out for free hot dogs and pop, $9 for nine holes, tips and tricks from the pros, hourly raffles and much more! Here is the flyer with all the information.