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Etiquette and language

Outlined below are the “Ten Commandments of Etiquette for Communicating with People with Disabilities” to help you in communicating with persons with disabilities.

1. When talking with a person with a disability, speak directly to that person rather than through a companion or sign language interpreter.

2. When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands. (Shaking hands with the left hand is an acceptable greeting.)

3. When meeting a person who is visually impaired, always identify yourself and others who may be with you. When conversing in a group, remember to identify the person to whom you are speaking.

4. If you offer assistance, wait until the offer is accepted. Then listen to or ask for instructions.

5. Treat adults as adults. Address people who have disabilities by their first names only when extending the same familiarity to all others. (Never patronize people who use wheelchairs by patting them on the head or shoulder.)

6. Leaning on or hanging on to a person’s wheelchair is similar to leaning on or hanging on to a person and is generally considered annoying. The chair is a part of the personal body space of the person who uses it.

7. Listen attentively when you’re talking with a person who has difficulty speaking. Be patient and wait for the person to finish, rather than correcting or speaking for the person. If necessary, ask short questions that require short answers, a nod or shake of the head. Never pretend to understand if you are having difficulty doing so. Instead, repeat what you have understood and allow the person to respond. The response will clue you in and guide your understanding.

8. When speaking with a person who uses a wheelchair or a person who uses crutches, place yourself at eye level in front of the person to facilitate the conversation.

9. To get the attention of a person who is deaf, tap the person on the shoulder or wave your hand. Look directly at the person and speak clearly, slowly, and expressively to determine if the person can read your lips. Not all people who are deaf can read lips. For those who do lip-read, be sensitive to their needs by placing yourself so that you face the light source and keeping hands, cigarettes, and food away from your mouth when speaking.

10. Relax. Don’t be embarrassed if you happen to use accepted, common expressions such as “See you later,” or “Did you hear that?” that seem to relate to a person’s disability. Don’t be afraid to ask questions when you’re unsure of what to do.

Source: The Ten Commandments were adapted from many sources as a public service by United Cerebral Palsy Association, Inc. (UCPA). UCPA’s version was updated by Irene M. Ward & Associates (Columbus Ohio) as a public service and to provide the most current language possible for its video entitled The Ten Commandments of Communicating with People with Disabilities.

Overview of Disability Law

The Rehabilitation Act of 1973

The Rehabilitation Act of 1973 is generally viewed as the first civil rights legislation for people with disabilities at the national level. Section 504 of the Rehabilitation Act is a program access statue. It prohibits discrimination on the basis of disability in any program or activity offered by an entity or institution receiving federal funds. Since 1977, all institutions receiving federal funding must be prepared to provide appropriate academic adjustments and reasonable modifications to policies and practices for people with disabilities.

Section 504 states (as amended): “No otherwise qualified person with a disability in the United States… shall, solely on the basis of disability, be denied access to, or the benefits of, or be subjected to discrimination under any program or activity provided by any institution receiving federal financial assistance.”

  •  Subpart E of Section 504 specifically addresses postsecondary education.
  • Transition to college from high school from the perspective of the difference between laws for the two settings are explored in a question and answer format at this site.

The Americans with Disabilities Act of 1990

The ADA is a federal civil rights statute designed to remove barriers which prevent qualified individuals with disabilities from enjoying the same opportunities available to persons without disabilities. Universities are covered in many ways under the ADA. Employment is addressed by Title I, and accessibility provided by public and private entities addressed by Titles II and III. Private colleges and universities are covered under Title III, unless they are wholly owned and operated by religious organizations. Title IV covers telecommunications and miscellaneous items are covered under Title V. The ADA does not replace Section 504, but in situations where the ADA provides more protection, the ADA standards apply.

Voter Registration at Disability Services

Columbus State students, faculty and staff can register to vote at Disability Services (DS) as we are a designated voter registration agency of the state of Ohio.

Voter information and registration forms are available in the reception area of the DS office. You can also go to the Ohio Secretary of State's office weblink for a downloadable voter registration form, and voting information. Ohio residents that reside outside of the Franklin county area may vote via an absentee ballot. Absentee ballot voting information and online voter registration may also be accessed from the Franklin County Board of Elections website. If you are a registered voter, and have changed your name or address since the last time you voted, you must complete and submit a new voter registration form.

Please note that if you are from another state, and you wish to vote from Ohio you must obtain an absentee ballot from your home county and state. This form must be sent back to your home state for voter registration purposes.
Individuals from any state may also use the The National Mail Voter Registration Form to register to vote, to update registration information due to a change of name, to make a change of address, or to register with a political party. This form and other information can be found at the United State Election Assistance Commission website.

If you have any questions regarding voter registration please call the DS office at 614-287-2507.

Accessible parking info

Accessibile parking map

Additional information can be found at the following link: http://www.cscc.edu/services/publicsafety/parking.shtml

Forms

For Students

Testing Information Sheet
DS Testing Appointment Request Form
Interpreter Request Form
Alternate Media Student Agreement
Documentation Request Form 
Computer Lab Guidelines

To Register With Disability Services

Disability Verification Form

For Faculty

Test Administration Request (docx)
Accommodation Description Form

Star Form FAQ

Student Testing Agreement (S.T.A.R.) Form

For Fall Semester, Disability Services will introduce a new Student Testing Agreement Request (STAR) form, which is designed to ensure optimal communication between students, instructors and the Disability Services Department. At the beginning of the semester, students who are registered with Disability Services should discuss the accommodations they need for tests and quizzes throughout the semester. At that time they should provide you with a copy of their Letter of Accommodation from Disability Services and fill out a STAR form for you to sign.

After your initial discussion with the student, please sign the STAR form. The student is responsible for returning the signed, completed form to Disability Services. Please retain the Letter of Accommodation for your records.

Students are responsible for communicating with you throughout the semester regarding acceptable test and quiz schedules, including any schedule changes and deadlines.

For each test/quiz which will be taken with accommodations, you will need to fill out a Test Administration Request Form and submit it with the assessment to Disability Services.

All assessments must arrive in Disability Services 48 hours (two business days) before the scheduled assessment to provide sufficient processing time. If a test/quiz is not received by DS two business days prior to the scheduled test, students will not be able to take their assessment at the scheduled time, and will need to reschedule.

If a student chooses to take quizzes/tests in your classroom without using accommodations, there is no need to fill out and send a Test Administration Request Form.

Disability Services appreciates your assistance in this collaborative effort to ensure that our students receive appropriate accommodations. If you have any questions about how to best serve our students, please feel free to contact the staff at ext. 2570.

STAR Form Frequently Asked Questions

Why have the STAR form?

The form is designed to initiate conversations between students and instructors to discuss their testing accommodations for the term. DS uses the form to process tests for Disability Services (DS) and accommodated testing at the AQ testing center.

Instructor or Student: Who fills out the form?

It is the student's responsibility to complete all portions of the form. As the instructor, you are only to sign it.

Who gets a copy?

DS processes and reviews the sheet with the student when they return it to DS. If they agree with the dates of the exams as stated on the STAR form, they are added to our exam schedule for the specified days. The student receives a copy as a reminder of their exam dates and times. DS receives the white copy for further processing and proctoring.

Is the STAR form used for Delaware and the Regional Learning Centers?

No, it is used for accommodated testing at the Columbus Campus, only.

What if the student is taking online or distance learning classes?

The student only needs to complete the STAR form for online exams if the class is taking their exams at the Columbus campus, or if the student and instructor agree that the student will need to test at the Columbus Campus.

Do other colleges have a form like this?

Yes. It is often called proctor sheets, exam proctoring forms, etc... It enables offices to process exams for accommodated testing, as well.

Do students complete the STAR form if Instructors provide the accommodations in class?

No. The form is necessary when the student wants to utilize accommodations at Disability Services.

Does this take the place of the Letter of Accommodation?

No. It should accompany the Letter of Accommodation. The student should continue to provide the Letter of Accommodation before accommodations are implemented.

Do Instructors still need to complete the Test Admin Form?

Yes, it still needs to be completed and still needs to be submitted 48 hours before the exam date.

What if students don't know the exam schedule or it changes?

We understand that the course outline may change throughout the semester. The student will need to reschedule their exams with DS within 48 hours of the exam. They do not need to submit another STAR form.

More Questions?

Please contact the DS Testing Desk at 614-287-5089.