Frequently Asked Questions (FAQ)

Where is Advising Services located and when are you open?

Advising Services is located in Aquinas Hall, Room 116.

Hours of Operation:
Monday-Thursday 8:00am-7:30pm*
Friday 9:30am-4:30pm*
Saturday 9:00am-1:00pm*

*Appointment times vary; students are seen up to 30 minutes before closing.

Delaware Campus: Delaware Advising Services are in Moeller Hall Room 101. Delaware Campus Services.

Do I need an appointment?

An advising appointment reserves a 30-minute time slot with an advisor that may include long-term planning for your degree program, admission requirements for a program, discussion of academic standing and career goals, etc. Tasks that require less time may be accommodated during a quick question session with an advisor.

Delaware Campus: No appointments are currently needed to see an advisor on the Delaware Campus.

How can I get an appointment to see an advisor?

You can call (614) 287-5353 or visit Advising Services (Aquinas 116) to make an appointment with an academic advisor.

Can I walk-in to see an advisor?

Students can visit our office and walk-in to meet with an advisor on Tuesdays and Wednesdays from 8:30am-6:30pm.

What are the hours for walk-in services?

Walk-in services are available Tuesdays and Wednesdays from 8:30am-6:30pm.

Walk-ins are limited in time and function. Wait times for walk-ins are difficult to predict and may be very long. Please keep in mind that walk-ins are offered on a first-come basis.

I finished my COMPASS placement test, when can I see an advisor?

You will be directed to an appropriate COMPASS Advisor or COMPASS Session after completing the test. Please see the Academic Advisor Directory for additional information.

What is a Quick Question?

Quick questions are tasks that can be completed with an advisor within a span of a few minutes. Examples of quick questions include scheduling for the next quarter, COMPASS retest/referral, and prerequisite authorization. Quick questions can be accommodated during normal business hours as well as walk-in days.

Can I schedule an appointment for the same day?

Due to the volume of students our advisors see, it is generally difficult to schedule a same-day appointment. It is best to plan ahead and schedule your appointment early by calling (614) 287-5353 or visiting Advising Services (Aquinas 116).

I don't want to wait for an appointment with an advisor for my major. Can I schedule an appointment with any academic advisor so I can be seen sooner?

It is important your appointment is scheduled with the appropriate advising cluster. The advisors for your field of study are best prepared to advise you in your program here at Columbus State.

What do I need to bring to my appointment?

It is important for you to bring a photo ID as well as any necessary materials the advisor may need to accurately advise you during your appointment. In addition to submitting official transcripts from all other colleges you have attended to Records and Registration (Madison 201), we recommend you bring unofficial transcripts from all other colleges attended and a list of questions you would like answered to your appointment.

Please arrive early in order to allow time to find a parking space on campus. Also, arriving late to your appointment may result in rescheduling.

How can I contact an advisor if I cannot/do not want to come to campus?

While in-person appointments can resolve most issues, some questions can be answered by phone or e-mail. For a quick question, feel free to contact us:

• By phone: 614-287-2668 Mon-Thurs, 10am-6pm, Fri. 10am-3pm By email:
  • transfer@cscc.edu (for Associate of Arts/Sciences and students intending to transfer)
  • techadv@cscc.edu (for business and engineering programs)
  • hhps@cscc.edu (for Health, Human, and Public Services programs)
  • If you are a current student, provide your full name, CougarID number, program of study, and Columbus State Community College email address.
  • Delaware Campus: Contact advisors at 740-203-8345 or at delaware@cscc.edu.

Do I have to come to main campus to meet with an advisor?

Advisors are available at certain branch campuses. Please go to the Advisor Directory for contact information 

Delaware:
Delaware Campus: Contact advisors at 740-203-8345 or at delaware@cscc.edu.

I need to have my transcript evaluated for transfer of credit; can an advisor do this for me?

Advisors cannot provide official transcript evaluation, but we can conduct a preliminary screening to determine if you need to take a placement test and/or to give permission to take a particular course. You will need to submit an official transcript(s) from all colleges previously attended to Records and Registration (Madison Hall Room 201).

Cougarweb will not let me register for a course; can an advisor help me?

Please contact the Telephone Information Center at (614) 287-5353 for assistance with scheduling. If they see that the problem is something we can resolve in our office they will refer you to the appropriate advisor.

I've met with an advisor and I have my list of courses to take; where can I go for assistance with registering for the classes?

You can attend a 30-minute CougarWeb 101 session in Madison Hall, Room 225.

To Summarize: Advising Services offers the following services and programs to assist Columbus State students with the following:

• New student academic advising, including post-COMPASS placement test advising
• General academic advising and planning
• Transfer advising, including the annual College Transfer Fair, and opportunities to meet with admission representatives and academic advisors from other institutions
• Educational workshops and programs
• Student resources
• Advising and assistance for students having academic difficulty
• Petitions to graduate for Associate of Arts and Associate of Science students