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Need Help with Research? Ask a Librarian!

           Need Help with Research? Ask a Librarian!

Here are several ways to contact a librarian for research assistance:

By e-mail:    Our e-mail address for reference assistance is:  refdesk@cscc.edu. This service is for those affiliated with Columbus State Community College.

By chat and texting:

         

Use the KnowItNow Academic chat and SMS texting (text ohiolink to 66746) service to get online help with your research questions. The statewide service is staffed by librarians from participating OhioLINK Libraries.

KnowItNow Academic is available Monday through Thursdays from 9 a.m. - 9 p.m. and Fridays, from 9 a.m. - 5 p.m. Outside of these hours, or if academic librarians are not available, you will be helped with your research questions by public librarians. Additionally, each day from 1 a.m. - 7 a.m. the service will not be live and you will only be able to leave a message or text KnowItNow Academic for later follow-up by email or text when the service re-opens.If you prefer to contact a Columbus State librarian, please use the phone, e-mail, or in-person contact options.

There are now apps for KnowItNow available for Apple and Android mobile devices. The Apple version is available in the iTunes store, and the Android version is available on Google play.

By phone:    To contact a librarian at the library, please call 614-287-2460 or 614-287-5163 during the hours listed above. To contact a librarian at the Learning Center, please call 740-203-8183. 

In person:    Visit the Reference Services desk at the library. It is located on the 2nd floor of Columbus Hall (CO). At the Delaware Campus, visit the Learning Center services desk in Moeller Hall 149.
Librarians are available in the Columbus State Library during these hours:
             Monday - Thursday:   7:30 AM - 10 PM
             Friday:                        7:30 AM - 6 PM
             Saturday:                    9 AM - 4 PM

Librarians are available in the Learning Center during these hours:
             Monday - Thursday:         9:00 AM - 8 PM
             Friday:                              9:00 AM - 6 PM

 


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